Privacy Policy
Last updated: November 2026
1. Who we are
ChannelSat is a product of STE DIGIVIBES, Morocco. This policy covers the website channelsat.com and the ChannelSat app on Android, Android TV and iOS. Contact: admin@digivibes.ma
2. No account, no personal profile
ChannelSat has no user accounts. We never ask for your name, email address or phone number, and we do not sell personal data.
3. Stored only on your device
In the app, what you follow, your settings (theme, language), your "Does it work for you?" answers, your bonus channels and your Premium status are kept on your device. Uninstalling the app erases them.
4. Alerts
Alerts use Firebase Cloud Messaging (Google). Following an item subscribes your device to a topic for that item; Google issues a device token to deliver the messages. We do not keep a list of who follows what. You can turn notifications off in your device settings. The app sends no alerts on Android TV.
5. "Does it work for you?"
When you answer, we store: a random identifier created by the app on install (not linked to you or your device hardware), the channel and its frequency, your answer, the region set on your device, the platform (Android or iOS, TV or not), the catalogue date and the time. Answers are used in aggregate to confirm channels and spot changes.
6. Usage statistics and crash reports
The app uses Firebase Analytics (which screens are used, app events, device model, OS version, approximate location derived by Google from the IP address) and Firebase Crashlytics (crash reports with device model and OS version). They help us fix bugs and see which features are used. The website uses Google Analytics.
7. Ads
On phones and tablets, the free version shows ads from Google AdMob. Google may use your device's advertising ID, IP address and device information to show and measure ads, and to personalize them only with your consent where the law requires it (consent form in the EEA and the UK; App Tracking Transparency on iOS). You can change your choice in Settings → Ad privacy choices, and reset or delete your advertising ID in your device settings. There are no ads on Android TV or for Premium users.
8. Purchases
ChannelSat Premium is bought through Google Play or the App Store. We never receive your payment details; the store only tells the app that the purchase is valid.
9. Website and channel list files
When you open a channel list file in the editor on channelsat.com, a copy of the file and a summary (TV brand, file size, number of channels, satellites received, and the country of your connection, looked up with the ipapi.co service) are stored privately, readable only by us, to improve the tool. Channels found in the file (name, frequency, service ID) are added anonymously to our crowdsourced database. Files sent with TV Bridge are stored temporarily for the transfer.
10. Where data is stored, and for how long
Data is stored with Google Firebase (Google Cloud). "Does it work for you?" answers and channel list files are kept while they are useful to the service; analytics and crash data follow Google's retention settings.
11. Your choices and requests
You can uninstall the app at any time to erase the data on your device, turn notifications off, and change your ad choices. To have your "Does it work for you?" answers or a channel list file deleted, write to admin@digivibes.ma (for answers, include the app's install date). We reply within 30 days.
12. Children
ChannelSat is not directed at children under 13 and does not knowingly collect their data.
13. Changes
We may update this policy. The date at the top shows the latest version.